Delete your account

1. Delete your account from the app

Open OwnRun and go to Settings → Delete account. This permanently deletes your account and the limited data we hold about it on our servers.

Your account is created automatically when you first open the app, so this option is always available — you do not need to have signed in with Google or Apple, or to have subscribed.

2. Request deletion by email

You can also ask us to delete your account and its associated data by emailing [email protected]. Please include the email address you signed in with (if any) and, if possible, the device you use, so we can locate the account.

We action verified requests within 30 days.

3. What is deleted, and what stays on your device

Deleted from our servers: your account identifier; your email address and sign-in identity if you signed in with Google or Apple; your device list; your subscription and ad-free status; limited usage events; and session security data.

Stays on your device: your runs, GPS tracks, heart rate, health readings and training plans are stored only on your phone and are never uploaded to us. Deleting your account does not remove them. To remove them, delete the data in the app or uninstall the app.

4. Contact

Questions about deletion, or about your data? Contact us at [email protected].